WARRANTY TERMS AND CONDITIONS
WARRANTY
This warranty does not cover defects caused by normal wear and tear,
rust, scratches, accidents, or products used for racing/competition.
rust, scratches, accidents, or products used for racing/competition.
RSG OFFROAD LLC will warranty all products produced and distributed by RSG OFFROAD LLC for ONE YEAR after the shipping date of the product. This
warranty will include any issues caused by manufacture defects
including failing or broken welds and/or failing or broken hardware
and mechanical parts that are shipped with the product.
warranty will include any issues caused by manufacture defects
including failing or broken welds and/or failing or broken hardware
and mechanical parts that are shipped with the product.
RSG OFFROAD LLC
DOES NOT WARRANTY POWDER COAT FINISH ON ANY PRODUCTS THAT ARE SHIPPED POWDER COATED OR CAN BE ORDERED WITH THE OPTION TO BE POWDER COATED.
Products will only be warrantied if installed in accordance with RSG OFFROAD LLC installation guidelines. Any modification to the original
product design, functionality, or use, by said customer voids all
warranty eligibility. It is the sole discretion of RSG OFFROAD LLC to
determine warranty eligibility. Our One Year Warranty is effective for
as long as the original retail purchaser owns the product. This
warranty terminates when the original retail purchaser sells or
otherwise transfers the product to any other person.
RSG OFFROAD LLC reserves the right to remedy defects in workmanship or
materials in one of three ways.
product design, functionality, or use, by said customer voids all
warranty eligibility. It is the sole discretion of RSG OFFROAD LLC to
determine warranty eligibility. Our One Year Warranty is effective for
as long as the original retail purchaser owns the product. This
warranty terminates when the original retail purchaser sells or
otherwise transfers the product to any other person.
RSG OFFROAD LLC reserves the right to remedy defects in workmanship or
materials in one of three ways.
- RSG OFFROAD LLC will issue replacements components to the customer that deems defective or inconsistent with the quality of its brand.
- RSG OFFROAD LLC will elect to issue the customer a full or partial refund for the defects or damages of the product.
- RSG OFFROAD LLC will pay the cost of having a shop near the customer perform repairs on the product if it is deemed that this option is more affordable and will satisfy the customers warranty request.
This warranty does not cover defects caused by normal wear and tear,
rust, scratches, accidents, or products used for racing/competition.
This warranty does not cover damage to the finish of powder coated
products. RSG OFFROAD LLC is not responsible for defects that are not in
control of RSG OFFROAD LLC such as, trail damage, highway damage or car
accidents, overloading, incorrect assembly, poor maintenance practices
or damaging acts of god such as extreme weather e.g.: hail, flooding,
lightning, extreme wind.
REPLACEMENT OF A DEFECTIVE PRODUCT OR THE ISSUANCE OF A REFUND (AS DETERMINED BY RSG OFFROAD LLC) IS A PURCHASER’S EXCLUSIVE REMEDY UNDER THIS WARRANTY. ANY AND ALL DAMAGE TO A PURCHASER’S VEHICLE, CARGO AND/OR TO ANY OTHER PERSON OR PROPERTY IS EXCLUDED.